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SOMCRM Help Center

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Guides and walkthroughs for getting set up, bringing your data over from other tools, and getting the most out of SOMCRM.

Importing & Migrating Your Data

Get your customers and history out of your old tools
Guide

How to Export Customers from Housecall Pro

Pull your full customer list out of Housecall Pro as a CSV in four steps, with screenshots for each one.

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How to Export Jobs from Housecall Pro

Bring your job history along with your customers using the same Export workflow.

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Importing Your List into SOMCRM

Upload your CSV and map the fields so your contacts land in the right place, ready for campaigns.

Getting Started

Set up your account and find your way around
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Setting Up Your SOMCRM Account

A walkthrough of your first login, business profile, and the settings worth checking on day one.

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A Tour of Your Dashboard

Where everything lives, so you can get to contacts, conversations, and campaigns without hunting.

Reputation Management

Turn happy customers into reviews on autopilot
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Launching Your First Review Request Campaign

Send your first batch of review invites by text and email, and watch the responses roll in.

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Responding to Reviews from One Inbox

Reply to Google and Facebook reviews in one place, and keep every conversation in your CRM.

Can't find what you need?

More guides are on the way. In the meantime, your SOMCRM onboarding rep is the fastest way to get an answer or a hand with setup.